Billing

Refund & Billing

Last updated: March 2026

1. Payments

Payments for Zentro Assistant are processed through PayPal Subscriptions for Pro and Team plans.

You can manage or cancel subscriptions from your PayPal account.

2. Cancellations

You may cancel your subscription at any time. If you cancel, your access will continue until the end of the current billing period, unless otherwise stated.

3. Refunds

Refunds are handled fairly and reviewed on a case-by-case basis.

  • Duplicate or incorrect charges may be eligible for a refund.
  • If you experience a technical issue that prevents access, we will review your case.
  • Refunds are generally not provided for unused time or forgotten cancellations.

To request a refund, contact:

support@zentro.run

4. Billing questions

For billing issues, failed payments, duplicate charges, or access problems after payment, please contact us and include the email used for your purchase.

5. Contact

We typically respond within 24 hours.